Have a question about your MedSense device or order? Our support team is available around the clock.Expect a friendly, professional response within 24 hours.📩 info@medsensemassagers.com
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.medsensemassagers.com (the “Site”), operated by MedSense Massagers and Wellness Technologies LLC.
When you visit the Site, we automatically collect certain information about your device, including:
Your web browser, IP address, and time zone
Cookies installed on your device
Pages or products viewed
Websites or search terms that referred you to the Site
How you interact with the Site (clicks, time on page, navigation patterns)
We refer to this automatically collected data as “Device Information.”
We collect Device Information using technologies such as:
Cookies – small data files containing unique identifiers
Log files – track actions on the Site and collect metadata (IP address, browser type, ISP, timestamps, etc.)
Web beacons, tags, and pixels – electronic files used to understand browsing behavior
Analytics tools – such as Google Analytics and Shopify analytics, which help us measure traffic and improve performance
When you make a purchase or attempt to make a purchase through the Site, we collect:
Your name
Billing and shipping address
Payment information (credit card, Shop Pay, PayPal, Apple Pay, Google Pay)
Email address
Phone number
We refer to this information as “Order Information.”
When we use the term “Personal Information,” it includes both Device Information and Order Information.
We use Order Information to:
Process and fulfill orders
Handle payments and fulfill shipping
Send invoices, receipts, and order confirmations
Communicate with you about your order or inquiries
Screen orders for fraud or risk
Provide relevant product updates, offers, or marketing—only when aligned with your preferences
We use Device Information to:
Screen for fraud (particularly through IP address tracking)
Improve and optimize the Site
Analyze customer behavior and traffic
Measure marketing and advertising effectiveness
Provide relevant ads and retargeting based on browsing behavior
We share Personal Information with third-party partners who assist in operating our business:
Our online store runs on Shopify.
Learn how Shopify uses your information:
https://www.shopify.com/legal/privacy
Helps us analyze how customers use the Site.
Learn how Google uses your information:
https://www.google.com/policies/privacy/
Opt out of Google Analytics:
https://tools.google.com/dlpage/gaoptout
We may share limited information to support targeted advertising on platforms such as:
Bing
You may opt out of personalized ads using the links under Behavioral Advertising below.
We may also share your information when required to:
Comply with applicable laws
Respond to subpoenas or lawful requests
Protect our legal rights
We use your Personal Information to show you tailored ads or marketing messages that may interest you.
Opt-out resources:
You can also opt out via:
Digital Advertising Alliance: http://optout.aboutads.info/
Our Site does not alter data collection practices when your browser sends a Do Not Track (DNT) signal.
If you are a European Union (EU) resident, you have the right to:
Access the personal data we hold
Request correction or deletion
Object to certain processing
Request data portability
If you want to exercise these rights, please contact us at info@medsensemassagers.com.
We process your information to:
Fulfill orders
Pursue legitimate business interests
Improve our services
Your information may be transferred outside Europe, including to the U.S. and Canada.
We retain Order Information for our records unless you request its deletion.
We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes.
The Site is not intended for individuals under the age of 18.
If you have questions, concerns, or wish to file a complaint regarding our privacy practices, contact us:
📧 info@medsensemassagers.com
📫 MedSense Massagers and Wellness Technologies LLC
2956 Casa Mia Ln
Las Vegas, NV 89120
United States